• The first step is to ensure the emails are not going to spam or promotions. We recommend adding the following email addresses to your address book so you don’t miss anything.

    support@macro-ops.com

    alex@macro-ops.com

    brandon@macro-ops.com

    Do you use Hotmail or Yahoo webmail? If so, they are probably automatically sending our emails to your junk mail folder because they see they are sent to multiple addresses and assume they are spam.

    Do you work for a company that filters or censors your mail? If so, they may have identified our emails as non-business-related and quarantined or deleted them. You might consider having a word with your IT administrator or setting up a web-based account.

    Have you set up a spam filter yourself? Some of these will delete our emails.

    If none of these apply, click here to contact the User Support team and ask us to check that you really are on the list.

  • We will automatically unsubscribe you if our emails to you bounce back several days running. This is usually because your account has been cut off, your inbox is full, you haven’t checked your email for a while, your server has been down for a long time, or it has been set to reject emails from us. If you still don’t know why you were unsubscribed, click here to contact the Support team; we may be able to find out.

  • To change the email where you receive our content, write to support@macro-ops.com indicating which is the current email address and which is the new one that you want to use. We’ll do the rest.